Are you ready to embark on an exciting journey with us? Our mission to provide a “Meal for Every Table” inspires our work, creating meaningful connections and uplifting lives. Through innovative solutions and unwavering determination, we deliver more than just meals—we deliver joy. We invite you to join our team as an Account Manager, where you can make a difference in the Marketplace Commercial Domain while focusing on Health and Wellness.

Join Us as an Account Manager

Account Manager , Are you ready to embark on an exciting journey with us? Our mission to provide a “Meal for Every Table” inspires our work, creating meaningful connections and uplifting lives. Through innovative solutions and unwavering determination, we deliver more than just meals—we deliver joy. We invite you to join our team as an Account Manager, where you can make a difference in the Marketplace Commercial Domain while focusing on Health and Wellness.

REMOTE JOBS

Why Join Us as an Account Manager?

As an Account Manager, you’ll be at the core of operations, supporting pharmacy partners, driving process improvements, and fostering connections to achieve shared goals. Your role will combine creativity, problem-solving, and communication to ensure success in pharmacy operations and client management.

In this role, you will report directly to the Lead – Pharmacy Operations, ensuring a well-structured environment to execute impactful projects.

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Key Responsibilities of an Account Manager

1. Process Development and Improvement

• Assist in creating and executing new processes and SOPs.
• Continuously identify areas for improvement, analyze data, and update information in the system.
• Innovate with solutions by performing root cause analyses to address challenges effectively.

2. Pharmacy Operations Management

• Collaborate on sorting and maintaining pharmacy catalogues and formularies.
• Provide actionable insights into pharmacy operations, ensuring smooth execution and enhanced efficiency.
• Help in developing proposals for launching successful pharmacy models.

3. Onboarding and Training

• Oversee onboarding, training, and activation of new accounts.
• Ensure seamless integration of new clients into the system, fostering long-term relationships.

4. Support Sales Efforts

• Collaborate with the sales team to support interactions with prospective clients.
• Act as the operational bridge, addressing client concerns and ensuring satisfaction.

5. Operational Tasks Management

• Plan and manage tasks related to key project deliverables.
• Follow up on outstanding items, ensuring deadlines are met.
• Complete daily and weekly tasks while maintaining data sheets and trackers.

6. Communication and Coordination

• Facilitate communication with sub-departments in the operations team.
• Collaborate with shop teams to resolve issues promptly and efficiently.

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Skills and Competencies Required for an Account Manager

1. Technical Proficiency

• Exceptional Microsoft Office skills, particularly Excel and Word.
• Proficiency in Google Sheets and Docs to manage tasks effectively.
• Basic knowledge of photo editing will be a bonus.

2. Industry Knowledge

• Familiarity with pharmaceutical products, including brands and categories.
• Ability to provide valuable insights into pharmacy operations and processes.

3. Collaboration and Communication

• Strong interpersonal and communication skills to engage with various teams.
• Excellent writing skills for reports and operational documentation.

4. Analytical and Problem-Solving Skills

• Creative problem solver with a knack for identifying root causes of issues.
• Experience in process improvement and quality tools is preferred.

5. Attention to Detail

• A keen eye for detail to ensure accuracy in operations and data management.

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Eligibility Criteria for an Account Manager

Education

• Fresh graduates are encouraged to apply, with preference given to candidates with strong Microsoft skills.

Experience

• Previous collaboration with cross-functional teams is preferred but not mandatory.

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A Typical Day as an Account Manager

Morning

• Review daily tasks and prioritize responsibilities.
• Analyze data sheets and trackers to identify areas requiring immediate attention.

Midday

• Collaborate with pharmacy teams to address operational concerns.
• Engage with the sales team to support prospective client interactions.

Afternoon

• Develop proposals for new pharmacy models and refine existing processes.
• Document changes and create updates for the knowledge base.

End of Day

• Summarize progress on daily tasks and share updates with the operations team.
• Follow up on outstanding items to ensure they are addressed promptly.

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Why Be an Account Manager With Us?

1. Contribute From Day One

• Your efforts will be recognized and impactful from the very start.

2. Work-Life Balance

• Enjoy a structured schedule with ample opportunities to balance personal and professional life.

3. Opportunities for Growth

• Access professional training sessions, development programs, and workshops.

4. Collaborative Environment

• Work in a team-oriented culture that values collaboration, innovation, and shared success.

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Perks and Benefits of the Account Manager Role

As an Account Manager, you will enjoy the following benefits:

1. Competitive Salary

• A competitive salary aligned with industry standards.

2. Comprehensive Health Benefits

• Access to health insurance plans that cover outpatient, inpatient, and maternity care.

3. Career Development Opportunities

• Participate in workshops and training programs to enhance your skills and knowledge.

4. Leave Entitlements

• Benefit from paid leaves to ensure a healthy work-life balance.

5. Team Support

• Work in a friendly and supportive environment that fosters professional growth.

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How to Excel as an Account Manager

1. Build Relationships

• Engage with team members and clients to establish trust and reliability.

2. Be Proactive

• Take initiative in identifying opportunities for improvement and resolving issues.

3. Communicate Effectively

• Maintain clear and concise communication to ensure seamless collaboration.

4. Stay Organized

• Keep tasks and priorities well-structured to meet deadlines efficiently.

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Join Us on This Journey

As an Account Manager, you’ll be part of a vibrant and forward-thinking team striving to make a difference. This is your opportunity to contribute, grow, and thrive in a dynamic environment while supporting a meaningful mission.

Vacant Positions

• Account Manager