Apply for the Business Operations Officer role in Trinidad and Tobago. Manage brand operations, digital marketing, and hospitality for vacation properties. Competitive salary.

Business Operations Officer – Jobs in Trinidad and Tobago, Belmont

Position Overview

Location: Belmont, Trinidad and Tobago
Employment Type: Permanent
Job Category: Operations, Brand & Social Media Management, Hospitality Management

As a Business Operations Officer, you will play a key role in managing and overseeing various operations, including brand management, social media marketing, and the overall hospitality management of vacation rental properties. The position requires strong organizational, leadership, and communication skills, as well as the ability to collaborate effectively with teams, contractors, and clients to ensure business success.

You will be responsible for enhancing the brand presence, executing digital marketing strategies, and managing both short-term and long-term rental operations. Your expertise will ensure that all properties under management meet high standards of hospitality, customer service, and operational efficiency.

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Job Description

In this multifaceted role, the Business Operations Officer will oversee several aspects of the business. This includes the management of the brand’s identity across various platforms, driving social media engagement, and ensuring the smooth operation of vacation rental properties. You will be expected to develop and execute a comprehensive digital marketing strategy while ensuring that all properties under your supervision are maintained, revenue-generating, and compliant with regulations.

The role also demands high-level management of tenant relations, ensuring timely payments and effective communication regarding property leases and renewals. Your ability to strategize and implement marketing campaigns, supervise staff, and maintain efficient operations will be vital for the success of the company.

Key Responsibilities

Brand and Social Media Management

• Oversee the general management of brand and social media officers/volunteers across all brands, including hotels owned by the company.
• Supervise the Graphics Officer and collaborate with the Managing Director to implement strategies that enhance brand awareness.
• Monitor social media platforms and provide monthly performance reports, ensuring the brand remains visible and relevant in the market.

Digital Marketing Strategy

• Develop and implement a digital marketing strategy that aligns with the organization’s goals and objectives.
• Work closely with brand officers to gather feedback, optimize marketing campaigns, and enhance online visibility.
• Track marketing success and adjust strategies based on analytics and market performance.

Hospitality Management (Vacation Rentals)

• Oversee the management of vacation rental properties, ensuring all operations, including maintenance and bookings, are carried out efficiently.
• Ensure that all properties are well-maintained, and customer satisfaction is a priority.
• Assist in revenue tracking and help with debt management for rental properties, ensuring rent is collected on time.

Properties and Rentals Management

• Handle lease agreements for both new business and renewals, ensuring compliance and timeliness.
• Ensure that all tenants are provided with high-quality service and that rent collection is carried out efficiently.

Ideal Candidate Profile

We are looking for an individual who thrives in a dynamic environment and has a proven track record in business operations. The ideal candidate will possess a strong foundation in managing both brand and social media operations, as well as experience in hospitality management.

Education

• A Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a related field.

Experience

• A minimum of 3 years of experience in brand management, social media management, and/or hospitality management.
• Proven experience in developing and implementing digital marketing strategies.
• Strong background in managing teams and supervising staff effectively.

Skills and Competencies

• Leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing tools, social media platforms, and analytics.
• Strong analytical and problem-solving abilities.
• Experience in hospitality management, property maintenance, and lease agreements.
• Financial acumen with experience in revenue tracking and reporting.

What We Offer

• A dynamic and inclusive work environment.
• Opportunities for career growth and advancement.
• Competitive compensation and benefits package.

About the Team

Join a motivated and dedicated team that values creativity, innovation, and collaboration. You’ll have the chance to work alongside industry professionals who are passionate about delivering exceptional service and operational excellence.

Selection Process

1. Initial Screening: All applications will be reviewed to ensure the required qualifications are met.
2. Interview Process: Shortlisted candidates will be invited for an interview to discuss their skills, experience, and suitability for the role.
3. Final Decision: A successful candidate will be selected based on their expertise, experience, and alignment with the company’s goals.

Life at Eve Anderson Recruitment Limited

At Eve Anderson Recruitment Limited, we believe in fostering an inclusive and supportive work environment. We encourage our team members to grow both professionally and personally, with opportunities for continuous learning and development. We believe in a work-life balance that helps our employees thrive in both their careers and personal lives.

Next Steps

If you are passionate about this opportunity and meet the qualifications outlined above, we encourage you to apply now! We look forward to hearing from you.

Acknowledgment & Diversity

Eve Anderson Recruitment Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply. All hiring decisions will be based on qualifications, merit, and business need.

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