The Counter Sales Associate is responsible for supporting day-to-day operations in a busy retail store, from customer interaction and upselling to assisting with the sales process. This role requires someone passionate about customer service and looking to thrive in a fast-paced environment.

Counter Sales Associate – Kerrville, TX Jobs In United States | Retail Position at Prime

Position Overview

Position: Counter Sales Associate
Department: Retail
Location: Kerrville, TX
Pay: $18.50/hr
Company: Prime

As a Counter Sales Associate at Prime, located in Kerrville, TX, you will be a key part of our retail operations, engaging directly with customers while assisting with sales, estimations, and providing top-tier customer service. This is an excellent opportunity for self-driven individuals to advance in a dynamic retail environment.

Job Description

The Counter Sales Associate is responsible for supporting day-to-day operations in a busy retail store, from customer interaction and upselling to assisting with the sales process. This role requires someone passionate about customer service and looking to thrive in a fast-paced environment.

See Similar Openings: Production Assistant Jobs in Kerrville

Duties & Responsibilities

• Greet and assist customers both in-person and over the phone
• Offer relevant product upsells to enhance customer satisfaction
• Learn about products and troubleshoot any issues for customers
• Support team members with transactions and inquiries
• Follow supervisor instructions and execute tasks accordingly

Competencies

• Ethics: Treats people with respect, works with integrity
• Adaptability: Handles changes in work environment, competing demands, and unexpected events
• Dependability: Completes tasks on time, commits to long hours if necessary
• Initiative: Seeks self-development, takes independent actions
• Oral Communication: Clear and persuasive speaking skills
• Problem Solving: Identifies and resolves issues quickly
• Safety and Security: Observes safety procedures and reports unsafe conditions
• Teamwork: Supports the team, prioritizes team success
• Technical Skills: Pursues continuous learning and development

Physical Demands and Work Environment

• Frequently required to stand, walk, bend, stoop, kneel, or crawl
• Frequent use of hand and finger dexterity
• Regular exposure to loud noises and moving mechanical parts
• Occasional exposure to outside weather conditions and extreme temperatures
• Must be able to lift and/or move items over 50 pounds

Ideal Candidate Profile

We are seeking a Counter Sales Associate who is passionate about customer service and enjoys working in a team-oriented environment. The ideal candidate will have strong communication skills and a willingness to learn about products and software systems.

Skills and Qualifications

• General computer skills required
• Bilingual communication skills preferred
• Previous customer service experience is a plus
• Willingness to learn new systems and adapt to software programs
• Ability to follow written and verbal instructions accurately
• Strong problem-solving and teamwork skills
• Ability to follow safety protocols and use PPE

Education and Experience

• High school diploma or equivalent
• Experience in customer service and retail preferred
• Knowledge of metal buildings and related products is a plus

What We Offer

• Competitive pay at $18.50/hr
• Full health insurance policy, 100% covered by Prime
• 50% matching 401(k) package
• $25,000 life insurance policy
• Comprehensive dental, vision, and supplemental life insurance options
• Paid time off (PTO) after 1 year
• 8 paid holidays

Life at Prime Retail

At Prime, we value a positive work culture that promotes teamwork, growth, and success. Employees are encouraged to develop their skills, work independently, and contribute to our ongoing success. Our fast-paced work environment keeps things exciting, while our benefits package ensures peace of mind for our team members.

Next Steps

Ready to join our team? Apply today for the Counter Sales Associate – Kerrville, TX position. We are excited to see how your skills and experience will make an impact in our growing retail team. Please submit your application online or in person—no phone calls, please.

Acknowledgment & Diversity

Prime is an equal opportunity employer. We do not discriminate based on sex, age, race, color, religion, marital status, national origin, sexual orientation, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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