Mandarin Oriental Paris is hiring a HOTESSE D ACCUEIL RESTAURATION for Bar 8 and Restaurant Camélia. The role involves managing reservations, providing exceptional customer service, and ensuring smooth operations in a luxury hotel environment. Ideal for individuals with a passion for hospitality.

Jobs In France HOTESSE D ACCUEIL RESTAURATION at Mandarin Oriental Paris

Position Overview

Location: Paris, France
Job ID: JR-00719
Department: Food & Beverage
Employment Type: Full-time, Permanent

Mandarin Oriental Paris is seeking a HOTESSE D ACCUEIL RESTAURATION to join the Bar 8 team. This role is perfect for someone who thrives in a high-end hospitality environment and is committed to offering exceptional customer service. As a hostess, you will play a key role in welcoming guests, managing reservations, and contributing to the smooth operation of the Bar 8 and restaurant outlets.

Job Description

As a HOTESSE D ACCUEIL RESTAURATION, you will be responsible for managing guest reservations for Bar 8 and other outlets, overseeing the reservation system, and ensuring customer satisfaction. You will meet and greet guests, ensure their seating experience is smooth, and deliver top-tier service in line with Mandarin Oriental’s standards of luxury.

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Key Responsibilities

• Welcome customers to Bar 8 and Restaurant Camélia, providing a personalized experience.
• Manage reservations and maintain an accurate guest database.
• Accompany guests to their tables and handle check-in/check-out processes.
• Ensure a smooth customer flow and manage waiting times effectively.
• Maintain high levels of customer satisfaction through impeccable service.
• Perform various operational tasks under the guidance of department managers.

Ideal Candidate Profile

We are looking for an enthusiastic and well-presented individual who is eager to contribute to our exceptional guest experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. A passion for hospitality and a service-driven attitude are essential.

Skills and Qualifications

• Impeccable presentation and professional demeanor.
• Strong interpersonal and customer service skills.
• Fluency in English (additional languages are a plus).
• Proactive and enthusiastic approach to work.
• Ability to handle reservations and manage guest preferences effectively.

Education and Experience

• Prior experience in a hospitality or customer-facing role.
• Knowledge of reservation systems and customer service best practices.
• A background in luxury hospitality is desirable but not required.

What We Offer

• Competitive salary and benefits package.
• Comprehensive learning and development opportunities.
• MOstay programme with complimentary nights and attractive rates at Mandarin Oriental hotels worldwide.
• Health and wellness benefits for a work-life balance.
• Retirement plans based on your tenure and role.

About the Team

Mandarin Oriental Paris offers a dynamic and supportive environment for our team. As a HOTESSE D ACCUEIL RESTAURATION, you will be an integral part of a world-class team that values integrity, respect, and professional growth. We strive to provide our guests with the highest standard of service, and your role is essential in achieving that goal.

Selection Process

1. Application Review: Your application will be evaluated based on your qualifications.
2. Interview: Shortlisted candidates will be invited for an interview.
3. Job Offer: Based on the interview and skill assessment, successful candidates will be offered the position.

Life at Mandarin Oriental Paris

At Mandarin Oriental Paris, we believe in creating an enriching and inclusive environment for our team members. Join a globally recognized brand that values personal growth, work-life balance, and exceptional service. Your success is our success, and we invest in your future.

Next Steps

If you are excited about this opportunity and have the skills we’re looking for, apply today! Join our team and become part of the Mandarin Oriental Paris family.

Acknowledgment & Diversity

Mandarin Oriental is an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment where all employees are valued. We embrace diversity in all forms and are proud to support a wide range of perspectives in our team.

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