Lead the O2C team by managing allocations, collections, and credit risk. Improve DSO, automate processes, and ensure AR accuracy. Join a global MNC offering competitive compensation, career development, and a dynamic work environment.

O2C Team Lead Responsibilities

• Ensure timely and accurate completion of tasks related to allocations, collections, reconciliations, and report generation.
• Enhance Days Sales Outstanding (DSO) and reduce bad debt exposure.
• Oversee accounts receivable (AR) aging, monitor credit limits, and mitigate credit risk.
• Track key performance indicators (KPIs) in credit management and implement improvement plans.
• Conduct performance assessments and address any issues related to underperformance.

Client Overview

Our client is a prominent global multinational corporation.

Key Responsibilities

• Regularly assess AR aging and update collections in SAP.
• Review blocked orders daily, working with the finance team to release them according to credit policy.
• Lead automation initiatives to improve efficiency and drive O2C process automation projects.
• Develop and maintain credit policy guidelines within SAP.
• Oversee AR Master Data and collaborate with the Master Data Management (MDM) team for necessary updates.
• Coordinate and oversee the monthly close for all O2C accounts.
• Assist in preparing monthly cash flow forecasts for treasury purposes.
• Review AR reports, including aging, DSO, and sales manager updates.
• Ensure all Credit/Debit Note reviews comply with the Authority Matrix.
• Conduct 1-on-1 sessions, coaching the team to drive performance.
• Manage documentation for bank-related tasks such as Letters of Credit and Bank Guarantees.
• Review debit/credit notes, rebate agreements, and commission contracts for both external and inter-company parties.
• Conduct monthly assessments of trade AR provisions, including impairments and bad debt write-offs.

Candidate Profile

• In-depth understanding of the O2C process, from credit management to cash collection, including associated controls.
• Minimum of 6 years of relevant experience in O2C, with at least 2-3 years in a leadership role, ideally within a shared service center (SSC) or business process outsourcing (BPO) environment.
• Bachelor’s degree in Business, Finance, or Accounting (or equivalent).
• Familiarity with tools and technologies to enhance efficiency in accounts receivable, including automation and customer insights.
• Proven experience working with service-level agreements (SLAs) and KPIs.
• Fluency in English (required) and Mandarin (required) to support the Greater China region.

Job Offer

• A comprehensive Total Rewards package, including performance-based bonuses, flexible benefits, and competitive salary.
• Leadership that supports your development through coaching and career opportunities.
• Access to world-class training programs.
• A collaborative and dynamic work environment where personal initiative and hard work are recognized and rewarded.

To apply, click the ‘Apply’ button below. For a confidential conversation regarding this role, please contact Laxmin Ganapathy at +603 2302 4122.

Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd
Registration No. 914741-W

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