Staff Echannel Data Entry – Jobs in Indonesia – HSBC | Jakarta, Indonesia

Position Overview

Location: Jakarta, Indonesia
Job Type: Permanent – Full Time
Work Style: Hybrid Working
Area of Interest: Global Operations
Job ID: 247400

Looking for Jobs In Indonesia in the financial sector? Join HSBC as a Staff Echannel Data Entry and contribute to improving customer service and operational efficiency. This role offers an exciting opportunity to work with the HSBC Digital Business Services (DBS) team, a crucial part of the Group, driving digital transformation and ensuring smooth payment operations.

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Job Description

As a Staff Echannel Data Entry, your key responsibilities will include:

• Processing inward and outward remittances and in-house transfers through the Message Automated System.
• Handling rate reporting for large payments and processing discrepancies in transaction instructions.
• Manually posting transactions when necessary, ensuring accuracy and efficiency.
• Assisting the Manager with tasks such as problem resolution and obtaining supporting documents.
• Developing and maintaining a strong risk culture to ensure sustainable controls on risks within the team.

Key Responsibilities

• Payment Processing: Handle domestic and cross-border payments, ensuring all transactions are accurately processed and recorded.
• Issue Resolution: Quickly address issues, escalate them to stakeholders, and ensure timely resolutions.
• Transaction Management: Monitor and process transactions through automated and manual systems as required.
• Risk Management: Foster a strong risk culture within the team, ensuring compliance and effective handling of risks.

Ideal Candidate Profile

• Education: Minimum of 1 year of experience in the financial industry, particularly in Payment Operations.
• Skills: Strong analytical abilities, attention to detail, good communication skills, and a proactive, independent work approach.
• Location: Must be an Indonesia citizen.
• Competencies: Ability to navigate complex situations, handle high-volume payments, and resolve issues efficiently.

Skills and Qualifications

• Skills: Analytical thinking, problem-solving, transaction processing, risk management, and communication.
• Education: Relevant experience in financial operations and payment systems.
• Experience: At least 1 year of experience in payment operations within the financial industry, including domestic and cross-border payments.
• Location: Indonesia citizenship is required.

Life at HSBC

At HSBC, you’ll be part of a global, inclusive team. The company offers continuous professional development opportunities, a flexible working environment, and a culture that values respect and diversity. Joining HSBC means being part of an organization that fosters growth and rewards your contributions.

Next Steps

If you’re ready to take your career to the next level with Jobs In Indonesia, apply now for the Staff Echannel Data Entry position and join a forward-thinking team dedicated to making a difference in the global financial services sector.

Acknowledgment & Diversity

HSBC is an equal opportunity employer. We foster a culture of diversity and inclusion, ensuring all employees are respected, valued, and have the opportunity to grow. We encourage applicants from all qualified individuals, regardless of gender, ethnicity, religion, or background.